Make an appointment
CALL  03-9629-1001
Psychology Melbourne Blog

News and Insights from the Science of the Mind

6 Benefits of implementing an EAP

By Jill Wright, Monday, September 03, 2018

6 reasons Employee Assistance Programs are good for employees … and good for employers too

Employee Assistance Programs (EAP) allow employers to support their employees - and often their employees’ families - through confidential counselling sessions with registered psychologists. They help employees to deal with work-related and personal issues that may affect workplace attitudes, performance and productivity.

Here are six primary reasons EAP can benefit employees, their managers, their employers and their companies.

1. Support and Empowerment

Access to an EAP provides a safe, confidential environment to understand and resolve issues that might impact their performance at work. Employees can gain invaluable coping skills and strategies. Even the simple knowledge that they are valued enough to be provided with assistance improves morale

2. Problems down. Productivity up.

People coping with unresolved issues tend to lose sleep. They also lose concentration; have accidents; over-react and under-perform. Too often, the condition is infectious, spreading resentments and inflating molehills into mountainous problems. Access to an EAP can be the mental equivalent of a flu vaccine, keeping the workplace healthy and happy.

3. Reduced Absenteeism

How often do people call in “sick” when they’re under pressure?  A lot, according to the National Institute of Mental Health. Their study put 30% of absenteeism down to employees’ personal problems. And then there’s the less understood problem of “presentism” – when people drag themselves into work, carrying the burden of untreated physical and mental conditions. Depression, for instance, causes fatigue and irritability, among other things, with predictable consequences for people’s ability to work together. An EAP encourages employees to deal with problems that left untreated, can escalate with tragic consequences.

4. Dispensation vs. compensation

Research has shown that assistance programs are a form of dispensation – something freely offered to employees – that can significantly reduce WorkCover claims for issues such as work-related stress, accidents etc. And when problems get resolved earlier and outside of the workplace, there is less strain on team leaders, management and HR to try to address them during work hours.

5. Employee retention

Offering assistance to employees and their families can build loyalty. Employees who feel valued are much less likely to complain and to quit. The pay-off for EAP in reducing hiring and training costs can be significant.

6. Reduce Costs and Save

A 2014 study by PricewaterhouseCoopers analysing investment returns found that every dollar spent on creating a mentally healthy workplace returns an expected $2.30 in benefits. Other research puts expected returns of more than 500 per cent.

More than 250 Business and government organisations have taken advantage of Psychology Melbourne’s affordable, effective Employee Assistance Programs.

By Rachel Jones

Trackback Link
Post has no trackbacks.

Recent Posts


bipolar disorder in a loved one depression ptsd therapy Improve communication Schizophrenia Awareness managing mental disorders stress management techniques eye movement desensitizing and reprocessing therapy empower your employers psychology of financial stress managing financial stress Couples counselling financial stress management recognizing mental health changes adolescent suicide leadership programs depression treatment healing from trauma how to stay motivated Goals Employee Assistance Program lifeline trauma therapy reduce absenteeism mental health awareness dealing with bipolar disorder New Years Resolution Drugs work psychology social anxiety pet therapy ADHD autism awareness physical activity for depression teen trauma coping strategies cognitive-behavioural therapy how to create lasting habits counselling services melbourne autism stigma emdr autism spectrum disorder 13 reasons why critical incident treatment for social anxiety ADHD Treatment Marriage After Children disciplining yourself to reach goals psychological therapy Employee Assistance Programs conflict coaching how to be a successful manager eye movement desensitizing and reprocessing EAP guidelines coping with social anxiety autism spectrum disorder stigma workplace conflict new year's resolutions Adult ADHD alternative therapy recognising schizophrenia in loved ones social media treating depression post-traumatic stress disorder treatment bipolar disorder treatment EAP services positive mental health at work

Our blog just got listed as one of the top 100 psychology blogs!