Online Counselling

Secure phone and video counselling

Psychology Melbourne is a recognised specialist in secure phone and video counselling. In a 2-year project with Medibank Private and Telstra Health, we delivered video counselling to over 200 clients in Queensland.

Research shows that in expert hands, phone and video counselling is just as effective as face-to-face counselling, our client outcomes were identical to those for conventional therapy.

Our Psychology on Demand service provides immediate or same day access to a psychologist. All you need is a computer, laptop, tablet or smartphone to access our services. And our staff can help you navigate all the complexities so that your sessions can proceed without any technical hitches.

Too many Australians find themselves in trouble, but find they are too busy to get expert help. Modern technology can solve the problem. Our secure phone and video counselling eliminates time wasting treks to waiting rooms, with all the hassles of parking meters, etc. It allows you to get expert, effective psychological help on your schedule from your home, your work or while travelling interstate or overseas.

What can we help with?

We have a large team of psychologists who work with wide range of problems including anxiety, depression and relationship problems. They also have a variety of areas of expertise, including:

How does it work?

You can speak to a psychologist without having to leave your home, your car or your private office. You can even do couples counselling with each partner in different countries. In one case, we worked successfully with a wife in New York and a husband in London talking to a psychologist in Melbourne.

Encrypted and secure technology

To ensure the most secure and confidential counselling for you, we insist on using stronger encryption standards than consumer video conferencing applications like Skype.


Group Programs

You can also link into our classes and therapy groups by video link or phone. It’s just like being in the room.

Call our reception today on 03 9629 1001 for further information or email us at