Personal matching

How to get started

Find the right Psychologist

Most of our psychologists work in the Melbourne CBD Clinic, and the rest in different locations across Melbourne. You can find out all about our psychologists – when, where and what issues they work with – on our online booking portal or you can call our reception on 03 96291001.

Personal Matching

We recommend that your first step is a Personal Matching appointment. Research shows that the key to successful outcomes is the relationship between client and psychologist. At Psychology Melbourne, we don't leave that to chance. We offer a personal matching session with one of our trained Matching Psychologists who will expertly choose the right psychologist for you and your issues.

Fees & rebates

Opening hours

Reception is open:
Mon - Thu 8:30 am - 7 pm
Friday 8:30 am - 6 pm
Saturday 8:30 am - 1:30 pm
closed public holidays

After hours appointments may also be available.

Find out more about our counselling hours and appointments.

Phone & video counselling

If you are can't get to the clinic, you can use our secure phone and video counselling services. This allows you to get expert, effective psychological help from your home, but also from work or your hotel room when you’re interstate or overseas.

FAQs

See answers to frequently asked questions about our clinics, treatment, EAP, fees and rebates.

medicare rebate

"When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one which has been opened for us."

—Helen Keller

The key to successful therapy

The match between you and your therapist is the most critical factor for successful counselling: more important than the professional technique used or whether the psychologist is a clinical, counselling or any other type of psychologist.

What we look for in our psychologists - and what you should look for too - is empathy; the ability and willingness to engage and affirm; flexibility and experience and the commitment to identify and deal constructively with any difficulties.

Psychology Melbourne’s Personal Matching Service is based on a comprehensive, independent research study on the impact of matching on client outcomes. The study showed that matched clients had stronger therapeutic relationships and significantly better outcomes than unmatched clients. Our Director, Jill Wright, delivered the resulting research paper, “Building the Therapeutic Relationship in Private Practice” at the Australian Psychological Society’s 2014 Annual Conference in Hobart.

Choose a Matching Psychologist now

While clients are free to make their own choice from our team of psychotherapists, our Matching Session is more likely to achieve a good match and a strong therapeutic relationship with your psychologist.

Psychology Melbourne has four trained matching psychologists who you can select below.

Face-to-face, video or phone matching sessions are available from our CBD office, Monday – Saturday, including after-hours.

jill wright melbourne psychologist

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Jill Wright
Tue, Fri

rebecca carlson melbourne psychologist

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Rebecca Carlson
Mon, Tues, Wed, Thur, Fri

jessica robinson registered psychologist

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Jessica Robinson
Mon, Tue, Wed, Thu

kate baxter melbourne psychologist

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Kate Baxter
Tues, Wed, Thur

darryl hodgson melbourne psychologist

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Darryl Hodgson
Mon, Tue, Wed, Thu

What is a personal matching session?

At Psychology Melbourne, we offer an initial Personal Matching session to assess your personal needs and issues, and match you with the psychologist most likely to engage with you in a successful therapeutic relationship.

Your Matching psychologist will take into account many factors, including special areas of expertise required, your counselling history, as well as your particular personality and that of the psychologist, increasing the chance that you will ‘click’.

Personal Matching includes screening tests and a 30-minute session – 40-minute for couples - with a psychologist, which is eligible for a Medicare rebate or private health..

During your initial discussion, your matching psychologist will:

Why is it important?

Psychology Melbourne has made significant investments in training psychologists to understand, respect and enhance the therapeutic relationship. Many practices leave this largely to chance, simply assigning "the next cab off the rank".

Psychology Melbourne takes a different approach. We know that a mismatch between psychologist and client can lead to a client having to begin the process all over again at significant expense, and can even sabotage the chances of successful therapy.

Our matches have a very high success rate (95%) but occasionally there will be a mismatch. In such cases you will be offered a free rematch to another psychologist.

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