From November 4th, we may be able to offer face-to-face appointments depending on our psychologists availability. Please check with reception if you are looking for these appointments. Meanwhile, appointments will continue to be available via phone and secure online video.
Please note that for face-to face appointments you will need to be fully vaccinated (with both jabs) when attending sessions at any of our locations. If you have a medical exemption, you will be required to do online or phone sessions until further notice.
Please email your vaccination certificate to email@example.com one week prior to your first face-to-face appointment.
Please advise reception when making a face-to-face appointment if you have been feeling unwell, have any symptoms of fever, coughing, sneezing, and headache and/or breathing difficulty, or if you or anyone close to you have been in contact with anyone who has tested positive for COVID-19. In those cases, we ask clients to use our online or phone counselling sessions until you are well again.
As an essential service, we fully comply with the Department of Health’s hygiene and self-isolation guidelines at our CBD clinic and other locations to help prevent the spread of COVID-19.
We ask you to protect yourself and others around you by being aware of the health authority advice and taking appropriate precautions.
We have several locations where we offer face-to-face counselling. These vary according to the state of the pandemic.
We have a large team of psychologists who work online with a wide range of problems including anxiety, depression and relationship problems. You can even do couples counselling online with each partner in different locations.
Fees for face-to-face counselling are slightly higher than for online and phone counselling. They are paid by credit card before the session to secure your appointment. Half or full consultations are available for individuals, couples and families.
You can claim Medicare rebates for up to ten (10) face-to-face counselling sessions in a calendar year if you have a Mental Health Care Plan. Check with our reception if you are eligible on (03) 9629 1001.
The Federal Government will also provide an extra ten (10) counselling session rebates (to a maximum of 20) during the pandemic for Victorians until March 31, 2021.
Clients will be required to:
Once approved, you will be able to continue to access treatment even if public health orders are lifted.
For those with a Mental Health Plan our fees are as follows:
|Type of Psycholgist||Fee||Rebate|
|Registered Psychologist||$200 business hours/
$220 after hours & Saturdays
|Endorsed Psychologist||$210 business hours/
$230 after hours & Saturdays
|Clinical Psychologist||$230 business hours,
$250 after hours & Saturdays
Fully funded employee assistant consultations (EAP) are immediately available for employees of companies with a Psychology Melbourne EAP program. Check if your company has a program with us and if they don’t, you can refer them to our Accounts Manager at firstname.lastname@example.org.
Other medical insurers are offering rebates for phone counselling such as Private Health insurance, WorkCover, TAC and others shown below.