Cognitive behavioural therapy

How to get started

Find the right Psychologist

Most of our psychologists work in the Melbourne CBD Clinic, and the rest in different locations across Melbourne. You can find out all about our psychologists – when, where and what issues they work with – on our online booking page or you can call our reception on 1300 161 639.

Personal Matching

We recommend that your first step is an online Personal Matching appointment. Research shows that the key to successful outcomes is the relationship between client and psychologist. At Psychology Melbourne, we don't leave that to chance. We offer a personal matching session with one of our trained Matching Psychologists who will expertly choose the right psychologist for you and your issues.

Fees & rebates

GP Referral

All our psychologists are registered with Medicare, allowing clients with a referral and a Mental Health Care Plan (MHCP) from their GP to receive a substantial rebate.

Note that you do not require a referral from a GP unless you intend to claim a Medicare rebate.

Find out more about MHCP Medicare rebate.

Information for referring GPs

Opening hours

Reception is open:
Mon–Thu 8:30 am - 6:30 pm
Friday 8:30 am - 6 pm
Saturday 9 am - 3 pm
closed public holidays

After hours appointments may also be available.

Find out more about our counselling hours and appointments.

Phone & video counselling

If you are can't get to the clinic, you can use our secure phone and video counselling services. This allows you to get expert, effective psychological help from your home, but also from work or your hotel room when you’re interstate or overseas.


See answers to frequently asked questions about our clinics, treatment, EAP, fees and rebates.

medicare rebate

"Things do not change: We change."

—Henry David Thoreau

Immediate appointments available
Psychologists Online across Australia for counselling, testing and groups - Melbourne, Sydney, Brisbane, Adelaide, Hobart, Perth and Canberra

What is Cognitive Behavioural Therapy?

Cognitive Behavioural Therapy (or CBT) is an effective evidence-based psychological treatment for a wide range of mental and emotional issues and disorders. CBT aims to identify and challenge negative or unhelpful emotions, behaviours and thoughts (cognitions) and replace them with more effective and helpful ones to learn strategies for self-help and coping. By identifying these unhelpful thought processes, CBT aims to highlight to the individual how thinking impacts their mood and to teach them to think in ways that are more beneficial to their wellbeing.

When to use CBT

Cognitive Behavioural Therapy is used to treat a range of psychological problems, some of which include:

How does it work?

The therapist and client work together as a team to identify and solve problems, and therapists help clients to change their thinking and behaviour and thus overcome their difficulties.

For example, if you were speaking with a friend at a function and you noticed them look over your shoulder mid-way through the conversation what sort of thoughts would run through your mind? Possible responses might include:

Thought: They think I’m boring. Emotion: Hurt and embarrassed. Behaviour: You end the conversation prematurely by saying you need to go to the bathroom.

Thought: How rude of them! Emotion: Anger. Behaviour: You abruptly finish the conversation without explanation and walk away.

Thought: They seem distracted. I hope they are okay. Emotion: Concern. Behaviour: You observing your friend more closely to try to figure out if everything is okay with them.

Thought: I wonder if they’ve just seen someone that they know arrive? Emotion: Neutral. Behaviour: You continue on with the conversation as usual.

We each interpret situations like the one above in a unique way based on our past experiences, our assumptions, our mood that day and many other factors.

At Psychology Melbourne, we use CBT in individual therapy as well as group settings.


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(main practice)
2/50 Queen Street
Phone 1300 161 639 for all locations
Reception Hours:
Mon - Thurs 8:30 am - 6:30 pm
Fri 8:30 am - 6 pm,  Sat 9 am - 2:30 pm