Overcoming Emotional Eating

Yes, all courses are live so feel free to take notes so you get the most out of the course content. We also make time for Q&A at the end of each session so if you have any questions about the course content you can ask the Psychologist directly.

Normally there are between 5-15 students in the course Zoom session. You will be able to see the presenter and the other participants in the group. You will also be able to ask Q&A questions either during the group or at the end of the group. 

Our Psychology courses are all live events and are not recorded so we are unable to provide a digital copy. We can provide the course notes or a one-on-one counselling session with the Psychologist that presents your course so you can discuss the course content in further detail. Please call our Client  Services Team on 1300 161 639 or use our live Chat on the website to book a session.

All our current courses can be viewed at - https://www.psychologymelbourne.com.au/psychology-group-therapy. If you would like to book into one of our courses at a later date, please contact us and we can subscribe you to our monthly newsletter so you can access our upcoming courses as soon as they are launched.

You aren’t required to complete any prior reading or learning as our courses are designed to teach you about the topic in detail.

The Zoom session is presented to the group and you will be able to see the other students. If you don’t wish to be visible, you can easily turn off your video camera.

We can provide one-on-one counselling sessions with the Psychologist that presents your course so you can discuss the course content in further detail. Please call our Customer Service Team on 1300 161 639 to book an online session or in our clinic.

We can provide one-on-one counselling sessions with the Psychologist that presents your course so you can discuss the course content in further detail. Please call our Customer Service Team on 1300 161 639 to book a session online or in our clinic. Alternatively if you require more advanced course content for Group Training or an EAP Program, our Customer Service Team can assist you on 1300 161 639.

Our online courses are hosted on Zoom https://www.zoom.com which is free to use and allows you to see and hear the Psychologist presenting the course. It also has audio and video functionality built-in so you can easily talk to the Psychologist plus a chat window to type any questions you have about the course content.

You will need a computer, laptop or mobile phone with speakers or headphones and internet access. The bandwidth used by Zoom will be optimised to your network speed and will automatically adjust the quality for 3G, WiFi and wired environments. If you have a microphone and/or webcam you will to be able to participate using audio and/or video if you like. The full Zoom specifications can be viewed here - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060748. If you like to take notes, have a pad and pen handy or you can type points during the presentation.

We will email you a link and password to access the scheduled Zoom session on the day of the course. You can use the link within the email or visit https://zoom.us/join and add the Meeting ID to access the course.

Yes you can use mobile devices like phones and tablets and the full Zoom specifications can be viewed here - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060748. Prior to your course you can download the Zoom mobile app here - https://zoom.us/download.

We will email you a link and password to access the scheduled Zoom session on the day of the course.

When you click on your course link, the Zoom desktop or mobile app will download automatically to your device if you don’t already have the program installed, and you just follow the prompts to join the course. If preferred, you can install Zoom prior to the course start from here - https://zoom.us/download.

We recommend that you check your emails for the Zoom course link before 5pm on the day of your course (and don’t forget to check your junk mail if you can’t locate it). If you do not have it, please call our Client Services Team on 1300 161 639 to resend it to you so you don’t miss your first session.

Online - You can easily book the course online by going to our courses page, selecting the course you are interested in and completing the ‘Book Now’ form. This will allow you to pay by VISA or MasterCard and once processed you will receive a confirmation email to confirm your booking. Please ensure you enter your email address carefully to ensure you receive your Zoom link.

By Phone - Simply call our Client Services Team on 1300 161 639 or use our live Chat on the website and  we can take your booking and payment over the phone by VISA or MasterCard. 

Yes you certainly can! We have Course Gift Certificates available to purchase so you can gift someone special and they can choose any of our courses to enroll in. Alternatively, you can book any of our online courses and include your friend's Email, First Name, Last Name and Phone Number but pay for it yourself and we will send them the confirmation email directly to access the course content. If you would like any assistance, please contact our Client Service Team on 1300 161 639 or use our live Chat on the website.

We accept payments by VISA or MasterCard online or by phone on 1300 161 639, prior to the course commencement. A part-payment system is available for those in need.

Yes you certainly can! Afterpay allows you to split your purchases into four interest-free instalments, so you'll pay your first instalment at the time of purchase, and the remainder every fortnight. You can find your payment schedule in the Afterpay app and they will send you regular payment reminders. For more information about Afterpay, visit https://www.afterpay.com.

Unfortunately we do not provide an EFT option but we accept payments by VISA or MasterCard online or by phone on 1300 161 639, prior to the course commencement.

We reserve a limited number of places for those people with a Health Care Card. Call our Reception Team on 1300 161 639 or use our live Chat on the website to discuss this in more detail.

If you require a Psychology course for your group or workplace we can facilitate a Psychologist to provide online, face-to-face or fully customised course content. Our EAP Team also provides wellbeing workshops and EAP packages to improve productivity, capability and wellbeing in the workplace. Contact our Client Services Team on 1300 161 639 or use our live Chat on the website for further details and to book over the phone.

Our courses are open to all clients so you don’t require a GP referral to enroll. Currently Medicare rebates only apply to face-to-face attendances which we are not offering. 

Our Psychologists are registered as providers with Private Health Funds. Some funds will allow rebates for psychological services, however it is advisable to check with your specific fund to see if your 'extras cover' includes this and the amount of repayment. If you are eligible, you can choose to use your Private Health Insurance to pay for courses and we will send you a receipt for you to claim your rebate online.

We do not provide refunds on courses once they have been purchased but will be able to assist you in changing the name and email address on the enrolment if you have someone else that would like to take your place. Please call our Customer Service Team on 1300 161 639 or use our live Chat on the website to make any adjustments to your enrolment.

If for any reason the course is cancelled, you will be offered a refund in full, or you can book into the next available course. Alternatively we can schedule a one-on-one session either online or in our clinic with the Psychologist that was presenting the course.