Find a Psychologist that is best for you

The Therapeutic Relationship 

Research and clinical literature suggest that the relationship between a client and psychologist can play an important role in engagement throughout the counselling process.

We look for psychologists who demonstrate empathy, the ability to build rapport, flexibility, relevant experience, and a commitment to working constructively through challenges that may arise during therapy.

Research suggests that the quality of the relationship between you and your therapist plays a significant role in the effectiveness of therapy.  

We look for psychologists who demonstrate empathy, the ability to build rapport, flexibility, relevant experience, and a commitment to working constructively through challenges that may arise in therapy.

Personal Matching Service

Psychology Melbourne offers a Personal Matching Service designed to assist clients in navigating our team of psychologists and selecting a practitioner that aligns with their preferences, presenting concerns and practical needs.

The matching process may consider factors such as:

• areas of professional interest and experience
• previous counselling experiences
• communication style and preferences
• appointment availability and format preferences
• practical and accessibility considerations

In 2014, Psychology Melbourne Director Jill Wright presented a paper , “Building the Therapeutic Relationship in Private Practice” at the Australian Psychological Society Annual Conference in Hobart discussing therapeutic engagement and matching considerations in private practice. The paper was reviewed by Associate Professor Felicity Allan from Monash University. A copy of the paper can be found under the link above.

Clients remain free to select any psychologist within the practice regardless of whether they participate in a matching session.

Face-to-face, video and phone matching sessions are available from our Melbourne CBD office Monday to Saturday, including after-hours appointments.

Choose a Matching Psychologist

Psychology Melbourne currently has three psychologists who provide matching consultations to assist clients in exploring suitable psychologist options within the practice. 

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Jill Wright
Tue, Thur

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Dr Anna Mooney
Tue, Wed, Thu, Fri

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Natalie-Mai Holmes
Mon, Tue, Wed, Thu,

What is a Personal Matching Session?

At Psychology Melbourne, we offer an initial Personal Matching session to better understand your preferences, presenting concerns and goals for counselling.

The consultation is designed to assist clients in identifying a psychologist within the practice who may be suitable for their needs and preferences.

Personal Matching includes online screening tools and a 30-minute consultation with a psychologist, which may be eligible for a Medicare rebate or private health insurance rebate depending on individual eligibility and cover.

During your initial consultation, your matching psychologist may:

• explain the counselling process and answer questions
• discuss your reasons for seeking counselling
• explore your background and previous counselling experiences
• discuss goals and preferences for therapy
• provide information about psychologists within the practice

Following the consultation, your matching psychologist may:

• provide relevant intake information to your chosen psychologist
• follow up if there are any problems with the match

Why do Clients use the Service? 

Clients sometimes choose to use the Personal Matching Service when they are unsure which psychologist within a large practice may best align with their preferences or needs.

Psychology Melbourne has developed internal processes and training to support consistency in intake and referral coordination across the practice.

If clients feel their psychologist is not the right fit for them, we encourage discussion with the psychologist or our administration team so that alternative options within the practice can be explored.

Face-to-face, video and phone matching sessions are available from our Melbourne CBD office Monday to Saturday, including after-hours appointments.

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