Make an appointment
CALL  03-9629-1001

About Our Clinical & Counselling Psychologists

History of Psychology Melbourne

Jill Wright, PsychologistFounded in 2007 by our director and principal psychologist, Jill Wright, Psychology Melbourne has evolved from a small clinical practice to a State-wide organisation employing more than 30 psychologists servicing individuals, groups and corporate clients.

Psychology Melbourne is committed to helping people improve their mental health and well-being, enhancing their relationships and showing organisations how they can create psychologically healthy workplaces.

Jill is a Director on the national board of the Australian Psychological Society, which is the profession's peak body. She established and continues to supervise the APS's Melbourne study group network.

Psychology Melbourne maintains rigorous standards of practice and constantly strives to ensure that its clients achieve life-changing goals while at the same time contributing to improving standards of practice in psychology.

Confidentiality at Psychology Melbourne

As part of providing counselling at Psychology Melbourne your psychologist will need to collect and record personal information from you that is relevant to your current situation. This information is gathered as part of your assessment, diagnosis and treatment and is kept highly confidential. The information is retained in order to document what happens during sessions, and enables our psychologists to provide a relevant and informed clinical service.

You may access the material recorded in your file upon request, subject to the exceptions in National Privacy Principle 6.

All personal information gathered by our psychologists will remain confidential and secure except when:

  1. It is subpoenaed by a court, or
  2. Failure to disclose information would place you or another person at risk, or
  3. Your prior approval has been obtained to:
    • Provide a written report to another professional agency e.g. a General Practitioner or a lawyer, or
    • Discuss the material with another person, e.g., a parent or employer.

How Psychology Melbourne will work for you

At Psychology Melbourne, we take care to ensure that our clients make continued progress in their therapy and achieve their goals. Studies have shown that the relationship between the client and therapist is the single most important factor in the success of counselling.

Therapy is an intimate experience and research shows repeatedly that if that therapeutic relationship doesn't work, clients are likely to walk away and give up. International studies suggest that too many clients drop out of therapy before their goals are met, largely because early difficulties are not identified and addressed. We believe that it is the psychologist's responsibility constantly to monitor that relationship and act immediately to address any problems, and we have developed additional training in this essential area of practice to develop our psychologists' expertise beyond their academic studies.

At Psychology Melbourne, we do not simply assign clients to the first available psychologist. Instead we maximise the chance of a good match through our initial matching session.

We follow this up by regularly tracking satisfaction, moving quickly to resolve any problems. The fact that our clients report a consistently high level of satisfaction with their treatment indicates that our approach works.

For further information or to make an appointment, email us or phone our friendly client services department on (03) 9629 1001.

FAQs

Medicare Rebate

"If you want to go quickly, go alone. If you want to go far, go together."

—Old African proverb